More than 20 years providing excellent technical and business
writing services for software, manufacturing, business, education,
and nonprofit organizations.



Current projects include instructional design and video scripting for software quality standards compliance, book authoring for network products, online communications and grant writing for a library system, and Web content management training and mentoring.

Participated in the Society for Technical Communications (STC) Summit in Chicago, May 20-23, 2012. Gave talks on "Transform a Prospect Meeting into a Signed Contract" and "Learning Lessons from a Completed Communications Project."

Your Project Management Coach: Best Practices for Managing Projects in the Real World, co-authored with Bonnie Biafore and published by John Wiley & Sons, was released February 2012. This is the 15th book I have authored or co-authored.

Microsoft Project 2010 Inside Out, published by Microsoft Press and O'Reilly Media, was released May 2011, with the help of Bonnie Biafore and Andreea Marinescu. Now available from O'Reilly Media,, and other booksellers.

Participated in the Society for Technical Communications (STC) Summit in Sacramento, May 15-18, 2011. Gave a talk as part of the Consultants & Independent Contractors Progression titled "Cultivating the Healthy Client-Contractor Relationship."

In May 2007, libraries in Josephine County, Oregon, were closed due to lack of funding. In September 2007, committed community members formed Josephine Community Libraries, Inc., a nongovernmental nonprofit organization dedicated to reopening and operating the libraries in Josephine County. In December 2008 the main Grants Pass branch was reopened, and by December 2009, the other three branches were reopened. Read more about Josephine Community Libraries, for which I have volunteered as project manager and now serve as Webmaster and grants program coordinator.


  • Trade book authoring
  • Web content development and management
  • Feature articles for Web and print
  • Grant writing
  • Software documentation including online help
  • Multimedia demonstrations and tutorials
  • Instructional design, curriculum development, teaching
  • Business plans, proposals, policies, procedures
  • Corporate and nonprofit communications
  • Project management

Updated 11/9/12

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